Makes me wonder just how many orders there were that Estes would have had to fill to make THEIR mistake go away smoothly. My guess is less than 100.
Seems like it would have gone a lot towards goodwill to customers instead of making them feel at best deceived and at worst RIPPED OFF.
They handled this very BADLY.

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When in doubt, WHACK the GAS and DITCH the brake !!!

Yes, there is such a thing as NORMAL, if you have to ask what is "NORMAL" , you probably aren't !
Failure may not be an OPTION, but it is ALWAYS a POSSIBILITY.
ALL systems are GO for MAYHEM, AGITATION, CHAOS, TURMOIL, FIASCOS, AGGRAVATION, INSTIGATION, NUISANCE-ACTION, and HAVOC !